Infrastructure
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Global delivery center: • 600 seater KPO unit at Electronic Complex, Salt Lake, Sector V • 8000 sq.ft. Of office space. • Serving global clients in Australia, United Kingdom, United State of America and Canada. • 24/7/365 days operation. • LAN, WAN Infrastructure • Robust Servers with back up. • Strong Quality control. • Agent Monitoring and development system. • Data and Network security with Sonic wall solution. • State of art dialer • 20Mbps of leased raw bandwidth. • Effective customer relationship management in place, with separate department, customizes software to capture all data and report all exceptions. • 100+ experienced and certified technicians backed by strong R&D Team. Domestic delivery center: • 2000 sq.ft. unit at 19 R.N. Mukherjee Road. • Support center at Siliguri, Durgapur, Chennai, Vijag, Vijaywada, Bilaspur, Rourkella and many other places. • Associated with Wipro for 20 years and provided support services to corporate clients. Proposed : 2000 seater in 25000 sq.ft. Space at Prime IT park in Rajarhat (Near Unitech Infospace) |